Posts Categorized: Client Services

Three Strategies for Managing Client Expectations

6 years ago
One of the most challenging aspects of running a business (and running it successfully) is managing your clients' expectations. Making this aspect more difficult is the fact that your clients' won't have the same, uniform expectations, so you have to tailor your services to their unique expectations and needs. Even after you win a client's business, the work is never done because it all can come to an abrupt stop if your client's expectations are destroyed. Here are the three great strategies for managing your clients' expectations. 1. Create a More Meaningful Relationship The biggest rule for successfully managing your clients' expectations ...